SHIPPING POLICY.docx

                                                                      SHIPPING POLICY
Processing & Delivery time
Orders from zoombax.com  typically ship within 1 business day via iMile and arrive within 8 to 15 days. 
Shipping Notification & Tracking
Once your order has shipped, we will send you a shipping notification as soon as the tracking number becomes active. Please note that it may take up to 24 hours for the tracking information to update on the tracking website.
Issues & Delays
If you encounter any issues with your order or experience delays, please contact us at kamranmugha0000@gamil.com. However, please understand that once your order has shipped, delays are out of our control.
Incorrect Shipping Address 
Please ensure that your shipping address is correct. Our system may catch minor errors and we will contact you in such cases. However, some errors may slip through, resulting in a failed delivery attempt and return to sender.
RETURNS

How do I return my order?
We're sorry to hear you wish to return your order. Here's how you do it:

1. Contact us at lkamranmugha0000@gmailf.com within 7 days of your purchase. We'll assist you with the return process.

2. For a detailed overview, please visit our Return Policy page.
Remember, we're here to help and ensure your experience with North Carry is a pleasant one!


How do I exchange an item?
To exchange an item, please ensure its within 7 days of your purchase and that the product is in flawless condition. Reach out to our support team at kamranmugha0000@gmail.com with the specifics of your request.

Please note that customers are responsible for postage fees for exchanges. However, if you've received an incorrect product, let us know and provide a photo. In this case, we'll cover the postage.